Touchscreen Queue Management System
Service Details

Touchscreen Queue Management System

The Digimat queue system is a technological solution designed to manage and analyze customer interactions in a service center. The system aims to eliminate congestion by managing and analyzing the customer flow throughout the day. Digimat systems reduce the waste of time and effort for hospitals, municipalities, notaries, banks, clinics, companies and other organizations, and contribute to increasing customer satisfaction and staff productivity.

The Digimat queue calling system gives you an unlimited number of queues and transactions, and allows you to have over 50 operators in a single system. The system is managed by both software and physical control panels. Our experience in queue management enables us to build multifunctional systems.

Kiosk Ticket Dispenser Kiosk Ticket Dispenser It is a ticket machine with a touch screen and Windows operating system that lets customers take a queue number. It has an 18.5-inch vertical touch screen, unlimited submenus, reporting of operations, a thermal printer with automatic cutter up to 58 mm, information message and welcome screen options, and a 1.5 mm electrostatic painted stainless steel body. The screen can also play pictures or videos. View details Dot-Matrix LED Main Display Dot-Matrix LED Main Display The Dot-Matrix LED main display is hung in the waiting areas. It shows the ticket number, the counter the customer should go to and an arrow pointing in the direction of that counter. It has 10 x 40 dots per line, red color and 76 mm character height, can display information messages and shows up to 10 lines. View details Dot-Matrix LED Local Display Dot-Matrix LED Local Display The Dot-Matrix LED local display can be hung on any counter. It shows ticket and counter numbers, with 10 x 40 dot resolution, red color, 3 or 4 digit display capacity, 76 mm character height and 360 x 130 mm dimensions. It can also display information messages. View details Keypad Call Terminal Keypad Call Terminal It is the unit that allows authorized personnel to call the waiting ticket number, recall it or transfer the transaction to another counter. The number of people waiting is shown on its screen. It can operate on its own with a password or in parallel with virtual terminal software. View details Gong Gong It is the voice alert unit used to inform counters that a new queue call has been made. View details Ticket Paper Ticket Paper It is a ticket paper that can be easily obtained from the market and is used in sequential printers that work with the thermal printing method. View details Power Supply Power Supply 12V / 5A power supply. It is recommended to use 1 power supply per 4 counters. View details